Vendor Management

Johnson Benefit Group manages vendor relationships in a manner that will promote a spirit of collaboration and partnership, and that will ultimately benefit your organization and employees:

  • Proactively advise and communicate with our customers about vendor issues
  • Perform duties necessary to enforce the contract commitments under the respective vendor contracts
  • Negotiate performance guarantees, fees at risk, and performance measurements
  • Communicate with appropriate parties to ensure that all involved entities are kept fully informed
  • Ensure that the exchange of data between the vendors is successfully achieved
  • Coordinate with vendors to ensure successful implementation of the annual benefits enrollment project plan and timeline
  • Monitor timeliness of periodic reporting by vendors
  • Maintain ongoing dialogue with all vendors
  • Filter any requests from organizations requesting consideration as a possible vendor